Hello, my name is Shayne Jones and it is great to meet you all. I am a Disaster Program Manager for the American Red Cross of Alaska stationed in Fairbanks. I am also retired from the U.S. Army and enjoying my second career in the field of Emergency Management and Disaster Response. I am looking forward to this class to gain an understanding of how organizations function and the best methods to use in gaining maximum performance from them. In the non-profit world, it is often difficult to help others when resources are slim and there are few people.